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Fake Documents

Posted on May 8, 2015 at 10:04 AM Comments comments (1050)
This is an important notice. We have just received a copy of a PDF which shows an authentication of an item which we have NOT authenticated. The PDF has been 'hacked'. It has been 'lifted' from one of our clients listings, and then used to sell an item. At present, we are not aware as to whether there are further incidences of this - we have had this happen in the past. PDF's are 'locked' but can be 'hacked' if someone wants to. Its as simple as a 'scammer' will do this to ensure their item appears legitimate. Please ensure that if you are offered an item which is alleged to have been authenticated by us that you contact us and ask for confirmation. That way - you keep yourselves safe. Once I have further details of this issue we will take steps to deal with the person concerned. DO NOT be under any illusion - people will try any trick they can. DO NOT be under any illusion - we will take legal action against anyone we find using our documents to peddle fake items. That is FACT.

Authentication - vs Store Opinion

Posted on January 22, 2014 at 8:38 AM Comments comments (0)
We have received a comment via our Form Submission by someone who is unhappy that we determined an item as fake when this person states she sold it and it was authentic. Given that we provide a high number of authentications, I'm not able to comment with regard to the item - as I have no information. The poster did not leave any name or contact - and merely a long message of disparaging comments about our Authenticators. The point was made that Stores won't give opinion - and that is correct. They won't. The reason? Sales Associates are NOT qualified or experienced enough to give opinion on authenticity. They are trained to sell, they are not versed in authentication. It is perfectly possible to authenticate via high quality photos - and we ensure that we provide a quality Service. Our Authenticators only authentic ONE Design Brand - not multiple Brands. The poster went on to say that we are no better than those who produce fakes, except we have a 'pretty' website and hide behind a ridiculous name. 

In fact we do not hide behind a ridiculous name - we are a bona fide Service, and whilst one can accept that not everyone may want to use our Service, nor need to - disparaging comments are something which a Service will always receive.

We DO NOT condone fakes, and our Authentications ARE based on opinion - and there is always a margin for error - less than 1% .

We would also point out that we have been the subject of fake documentation - i.e., and therefore would always stress that if anyone is given a document from us - that they ensure they check with us as to whether we have indeed prepared it. 

We do - of course - offer 'In House' Authentication - and are happy to undertake that at any time. If at any time a Claim is submitted and for instance PayPal are not happy - they are well able to contact the Authentication Service - of which there are a number - in order that they ensure that the documentation is solid. The bottomline - we authenticate, we do carry out 'due diligence' we ensure, as much as is humanly possible, that the client is telling the truth, but we DO NOT ever make the final decision on a Claim - that is down to whichever party the Claim is submitted to.

That is something which everyone should be mindful of. The decision is outwith our hands, the buyers hands and the sellers hands. The decision rests on whatever information is presented in the Claim - and there is nothing whatsoever to stop a seller providing authentication in their documentation - Claims are settled or not, outwith our control.






Celine Buyers Beware

Posted on November 29, 2013 at 6:53 AM Comments comments (0)
There is a seller based in Germany who is offering a Celine Trapeze which they state has been authenticated by Authenticate4U.com

This is NOT the case. We have, in fact, advised the seller that we believe the item to be fake. Therefore please be made aware - this seller is not telling the truth, and please be made aware - we have NOT authenticated this item.

Stay Safe. IF you find a seller who states Authenticate4U.com have authenticated their item - please feel free to check this with us - we are happy to help. We do not condone fakes, and we do not want to see any of you lovely ladies waste your hard earned cash on these items.

http://kleinanzeigen.ebay.de/anzeigen/s-anzeige/c%C3%A9line-trapeze-royal-blue-gold-neu/159935496-156-4885

Designerprivee

Posted on November 2, 2013 at 12:59 PM Comments comments (0)
DESIGNERPRIVEE has launched!
 
Our new Service - Are you looking for a 'must have' or 'Lust List' item? Are you unable to find this,  either due to time constraints or store constraints. The item is old? Its out of style? Its 'so last year'? Well - we can help!
 
With our contacts  via our clients - high end consigners, resellers, stores, and private individuals we can help. You tell us your requirements and we do the work. Your 'Lust List' item may be closer than you think. No hassle for you, no traffic jams, no parking issues, no jostling with the crowds - just sit back in the comfort of your own home and lets us help.
 
For full details, please check our website - www.authenticate4u.com
 
Our Fees - as you would expect - are extremely reasonable, and we will, of course, ensure that we meet your exact remit.
 
At Authenticate4U.com - we are here for our clients, and we will do our utmost to find that item for you.
 
So - what are you waiting for?
 
Christmas is coming - start early - and remember - that first Christmas present HAS to be for you!
 
The AFU Team

IMPORTANT INFORMATION

Posted on August 19, 2013 at 11:09 AM Comments comments (0)
IMPORTANT INFORMATION

It has come to our attention that a Seller on eBay has provided shabby pieces of paper for 2 Chanel items which he has sold, which letter(s) state that Authenticate4you and/or Authenticate4U have authenticated these items, the letter stating that the item  'has been inspected by our team of experts here at Authenticate4you and has successfully passed our inspection as a Chanel piece. This bag is authentic and original'.

In BOTH of these cases Authenticate4U.com have NOT inspected, nor authenticated. The letter is unsigned, with no address. There is a cell phone number present which is a cell phone connected to our website. However, the numbers are transposed - this is clear indication that the culprit visited our website during the first week of operation of that cell phone - as our web team inadvertently loaded the wrong number (numbers are transposed). This number was only available via 'automated response'. Therefore - there was a clear attempt by someone/or somebody to carry out this fraudulent activity, by using a similar and also 'same' name as our Service.

We take this matter most seriously.

We would urge ANY and ALL prospective buyers to contact us if they are advised we have authenticated an item, or if they are provided with a document which appears to have come from our Service. We are always happy to confirm that we have provided Service (no private/personal details are relayed). Please ensure your safety - please check - please do not be scammed.

Authenticate4U.com are always here for our clients, both past, present and future - and it is our aim to ensure your safety. BEWARE - check with us - we are always here to help.

Thank you.

Location, Location, Location

Posted on June 4, 2013 at 3:52 AM Comments comments (0)
LOCATION, LOCATION, LOCATION - its an important word, and its one which needs clarifications.

Authenticate4U.com are located - physically - in the United Kingdom. Thats our base. Our Design Associates (authenticators) are located worldwide.

We like nothing better than speaking with our clients, and are happy to receive phone calls, with questions, concerns, as its a great way to find out about our clients, and they can likewise find out about us and our Services.

However, its important that if telephoning, clients are aware that there may well be a time-zone difference. Phone calls at 2.00 a.m., are not ideal!

Please check before you call, or call and leave a voicemail, we will get back to you.

We are always here for our clients, but we do - as mere mortals - require sleep!

Thank you!

New Design Brand Authenticators join our team!

Posted on September 7, 2012 at 10:08 AM Comments comments (0)
We would like to announce that we now have specialist Authenticators in the following additional Design Brands -

Coach
Dooney & Bourke
Kate Spade
Lululemon

We are very pleased to welcome our new girls to our team, and its great to have them 'on board'.

We welcome suggestions from clients/public as to further Design Brands of interest.

Thank you for choosing Authenticate4U.com

Clarification

Posted on July 13, 2012 at 4:56 AM Comments comments (0)
The following is posted on an eBay review/guide by a seller who is irked because one of our Design Associates deemed a bag she was selling - fake.

DO NOT USE "authenticate4u.com" as they are a brand new UNreputable website that has not established a solid reputation and believe the authenticators (qualified or not) are also the same tPF members that suggest using them.  There are other legitimate websites who give honest evaluations like the ones listed above who are NOT found to be affiliated with tPF members which makes them ebay/paypal qualified to give their opinion.  While authenticate4u.com obviously cannot be considered as a "unbiased 3rd party opinion" and is brand new.  So they have NOT yet established any type of reliable business rep so if your going to go as far as paying to have something authenticated,  why spend any amount to have an obviously influenced opinion from an unreputable, unestablished, brand new online service who should not be qualified by ebay/paypal since evidence shows that they are NOT a TRULY unbiased 3rd party opinion who has been in business long enough for anyone at the purse forum to give their opinion.

I would like to point out that Authenticate4U.com are NOT a brand new website, but that we were founded in July 2010. We are also VERY reputable, and our documents are accepted by eBay and PayPal worldwide. This is NOT in doubt.

Our Design Associates (authenticators) MAY have authenticated on the Purse Forum, and some may still - BUT - the Design Associate who deemed the review/guide owners item fake - is NOT a tPF authenticator.

The guide/review goes on to list 4 Authentication Services who are NOT affiliated to tPF members. The guide/review is INCORRECT in its information - once more!

The fact that the statements made in connection with Authenticate4U.com are libellous is both annoying and frustrating. At Authenticate4U.com we strive to ensure that we provide a great service for our clients - and we go that extra mile for each and every one of them. We are a bona fide Service, with completely checkable references, and we are always able to speak with clients as and when they need.

In posting the information in this guide/review - I am merely wishing to point out that the facts therein are INCORRECT, they are LIBELLOUS and Authenticate4U.com have an EXCELLENT REPUTATION. We have NOTHING to hide, and we are happy to offer full disclosure.

What we DO object to is lies and innuendo - that is a lowball attempt to discredit us.

At Authenticate4U.com we will ALWAYS provide an honest Service - and we are an independently owned business and are a totally UNBIASED THIRD PARTY Authentication Service.


Contract of Service

Posted on June 20, 2012 at 8:36 AM Comments comments (0)
I'd like to point out a few things with regard to our Contract of Service.

When a client contacts us and requires a Service, they are required to pay in advance. Once this is received, along with the relevant information and photos, we set to work by collating the details and sending to our appropriate Design Associate.

We have, unfortunately, found that one of our Design Associates has been admitted to hospital very unexpectedly and is undergoing surgery. We wish her well. However, given this, its rather difficult for her to evaluate any items at present. This being the case - ONE client who is awaiting an Extract has been made aware of the issue, and has been refunded for the Service. In this particular Brand, we do only have one Design Associate. The client, rightly so, is annoyed, and to be fair, we are frustrated also. HOWEVER, at Authenticate4U.com we can ONLY provide a Service when the Design Associate appropriate to that Brand is able to evaluate the item. We CANNOT and WILL NOT provide ANY Service, which is merely based on a clients 'feeling' that the item is fake. This would be both unprofessional and unwarranted.

A Contract of Service is something which we value, but in providing the Client with a FULL REFUND - this does negate the Contract, and whilst it is a most unfortunate scenario - we cannot be held liable in these unfortunate instances. This scenario is totally outwith our control.

Please do remember that at Authenticate4U.com we ARE NOT a 'one man band' and we ONLY use Design Associates who are expert and highly experienced in their chosen Design Brand. Our Service is highly professional, and successful - and we WILL NOT, at any point, jeopardise our reputation nor our integrity by attempts to 'brow beat' us into providing a Service without a true and proper evaluation.


Its the time of year for ...... sunglasses!

Posted on May 23, 2012 at 4:02 AM Comments comments (0)
Well, the fakers are 'out in force' and now posting on our Blog. I'd like to thank them SO much - and remind them that the selling of counterfeits is illegal, irrespective of whichever country you live in.

The post (now removed) reminds me - at this time of year, many buyers are looking to add a nice new pair of sunglasses to their summer wardrobe. Do please take care, as the market in counterfeit sunglasses is large. ALL Design Brands are affected, and so please make sure you buy from a reputable source.

Recently, we have seen fake John Richmond, Roberto Cavalli, Louis Vuitton - and in the latter case - the pricepoint was HIGH. Likewise, please also be aware that IF  you are buying sunglasses from an auction listing, and you are located in another country from the seller,  you MAY be liable to Customs/Duties/Taxes. In which case, you may, for instance in the UK., be subjected to an additional fee of around 22% of the value which has been shown on the shipping documents.

The other MAJOR issue is that Customs may seize your item, and we have had a number of clients who have had counterfeit items seized by their countries Customs/Border Forces. Therefore, please only buy from either a reputable reseller or from a retail store.

Advice - stay safe, buy safe - and spend your hard earned money on the 'real thing'.



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